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Northwest Professional Services Inc.

 

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Northwest Professional Services Inc.

Welcome to my blog

 

So exactly how wide is the range of services we provide? I'll keep you up to date with what I'm currently working on here.

By northwestpr41454886, Dec 30 2016 07:39PM

Many of you have seen the video with Simon Sinek that seems to be everywhere at once on Facebook about Millennials in the work place. While I have no quarrel with Simon (I'm currently reading his book "Leaders Eat Last") I'm finding a lot of the conversations surrounding the topic of the Millennial workforce to be broadly overreaching and generalized. There are some extremely positive and redeeming qualities about Millennials that often get overlooked.

At the company I help run, Northwest Professional Services, I've found that the technicians we employ fitting this age demographic are fiercely loyal among other desirable characteristics. They have strong work ethics that are driven by a desire to learn and advance when given an opportunity to not just specialize in a particular skill but also invest in the process of developing and innovating existing workflows. This speaks to the research stating that Millennials have a deep desire to for a stake in the outcome of decisions. Our Millennials have consistently show a knack for improvising in situations that require out of the box thinking which I have personally found to be a soft skill that is very difficult to train.

For the record, I'm proud of the team I get to lead and manage every day and I find them to be full of energy and passion that comes through in the way they engage with our customers and really invest fully in creating relationships with both customers and each other as team members. I feel like Simon nailed the real discussion in that video when he finally gets to the guts of the real conversation at 11 minutes, 30 seconds… stating that it's up to us as business owners and managers to be the leaders that this generation deserve. We need to work harder to connect with them and draw out the potential they hold. I can attest to this firsthand in seeing Millennials really shine in the work place when they are properly invested in.

By northwestpr41454886, Nov 23 2016 02:24PM

One of the most valuable tools we have at Northwest Professional Services is our CRM program called Service Monster. We're also fontunate that even though they are a fast growing web platform for managing your service buisness that has now gone international, they happen to based right here in Bellingham WA.

In fact, on Wednesday, November 30, I'll be interviewing Joe Kowalski, CEO and co-founder of Service Monster in a Facebook Live event. Just serch for The Leaderboard over on Facebook to join this public group.


What do we use Service Monster for? We use it for scheduling everything from carpet cleaning, duct cleaning, and window washing appointments with you, it helps us keep track of all your current billing and contact information as well as invoicing and job history so we know what we did last time we were in your home and when the next time you might be ready to have us back. The beautiful thank you letters and reminder cards that show up in your mail box every once in a while? Yes, that's Service Monster too. We use it to help manage all the aspects of our cleaning and restoration services and to help us give you the best customer experience possible.

By northwestpr41454886, Nov 4 2016 02:31PM

We're always ready to help with un-planned water damage issues but we would definitely prefer that you stay dry this fall by going through this helpful checklist.


1. Leaves And Gutters

They don't play so well together! Be sure to clear your gutters of wet leaves and debris that can plug downspouts and lead to overflowing gutters that often will pour into soffits or basement window wells. If this is something you can't do or lack the time, just call us. We can take of this in an easy quick trip.

2. Disconnect Your Garden Hose

The hose bib on the exterior of your house is vulnerable to freeze damage if you leave your garden hose connected to it. Now that you're done watering the lawn for the year, disconnect it and install an insulated cover to protect against the cold overnight temps that are surely on the way

3. Find And Utilize Your Water Shut-off Valve

Fall is the gateway to the holiday season and for many of us, that means traveling to visit family and friends. Make sure you know where the shut off valve for the water to your house is and use it to disengage the water when leaving for extended trips. Trust us... there is no worse way to be greeted than by water running from under the front door of your house.

4. Clear Debris From French Drains

Similar to gutters, many basement doors have some sort of french drain that is designed to routed water down and away from the door. Heavy rains can easily overwhelm a slow or plugged french drain.

5. Address Roof Moss

Heavy moss build-up on roofs can get between composite shingles and cause gaps in their ability to shed and move water away from your attic. Don't wait too long to have that green turf up there treated. There's more than just appearances at stake when it gets out of control.


Call us anytime to schedule your routine fall maintenance work so that we don't see you later on an emergency service call!

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