Serving Whatcom County

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Northwest Professional Services Inc.

 

24 HOUR EMERGENCY SERVICE

What Can We Clean or Restore For You?

Visit the NPS Clean Blog

Northwest Professional Services Inc.

Welcome to my blog

 

So exactly how wide is the range of services we provide? I'll keep you up to date with what I'm currently working on here.

By northwestpr41454886, Jan 16 2017 06:12PM

We're known for our 24 hour Emergency Service and our unique expertise as a personal advocate in helping customers navigate the insurance claims process. One of the other ways we try to diffentiate ourserlves among our local competitors is to offer a start-to-finish experience when an unexpected Water or Fire Damage event happens. At Northwest Professional Services, we believe the that one of the highest values we offer is the capability to serve you from the initial emergency service call, all the way through replacement of materials that may not always be salvagable like carpet or sheetrock, and completing the project with a final cleaning to get you back to living life as planned.

In addition to our highly experienced in-house crew, we also have an extensive list of preferred vendors and subcontractors to handle specialty work such as wood flooring, counters, cabinetry, and beyond. We make it easy for you to rest assured that your restoration project will be completed within the budget we help negotiate through your insurance claim.

If you are thinking about handling your own Restoration work, there are some important things you need to know about how it may affect your claim depending on who your insurance carrier is. Ask one of our knowledgeable estimators about how we can be of assistance in guiding you through these steps.

By northwestpr41454886, Nov 23 2016 02:24PM

One of the most valuable tools we have at Northwest Professional Services is our CRM program called Service Monster. We're also fontunate that even though they are a fast growing web platform for managing your service buisness that has now gone international, they happen to based right here in Bellingham WA.

In fact, on Wednesday, November 30, I'll be interviewing Joe Kowalski, CEO and co-founder of Service Monster in a Facebook Live event. Just serch for The Leaderboard over on Facebook to join this public group.


What do we use Service Monster for? We use it for scheduling everything from carpet cleaning, duct cleaning, and window washing appointments with you, it helps us keep track of all your current billing and contact information as well as invoicing and job history so we know what we did last time we were in your home and when the next time you might be ready to have us back. The beautiful thank you letters and reminder cards that show up in your mail box every once in a while? Yes, that's Service Monster too. We use it to help manage all the aspects of our cleaning and restoration services and to help us give you the best customer experience possible.

By northwestpr41454886, Nov 4 2016 02:31PM

We're always ready to help with un-planned water damage issues but we would definitely prefer that you stay dry this fall by going through this helpful checklist.


1. Leaves And Gutters

They don't play so well together! Be sure to clear your gutters of wet leaves and debris that can plug downspouts and lead to overflowing gutters that often will pour into soffits or basement window wells. If this is something you can't do or lack the time, just call us. We can take of this in an easy quick trip.

2. Disconnect Your Garden Hose

The hose bib on the exterior of your house is vulnerable to freeze damage if you leave your garden hose connected to it. Now that you're done watering the lawn for the year, disconnect it and install an insulated cover to protect against the cold overnight temps that are surely on the way

3. Find And Utilize Your Water Shut-off Valve

Fall is the gateway to the holiday season and for many of us, that means traveling to visit family and friends. Make sure you know where the shut off valve for the water to your house is and use it to disengage the water when leaving for extended trips. Trust us... there is no worse way to be greeted than by water running from under the front door of your house.

4. Clear Debris From French Drains

Similar to gutters, many basement doors have some sort of french drain that is designed to routed water down and away from the door. Heavy rains can easily overwhelm a slow or plugged french drain.

5. Address Roof Moss

Heavy moss build-up on roofs can get between composite shingles and cause gaps in their ability to shed and move water away from your attic. Don't wait too long to have that green turf up there treated. There's more than just appearances at stake when it gets out of control.


Call us anytime to schedule your routine fall maintenance work so that we don't see you later on an emergency service call!

By northwestpr41454886, Sep 28 2016 11:28PM

It's a nice fall day for driving... lucky for me because I got to do alot of that today. Estimates written from site visits today include everything from Tile and Grout cleaning for a home in Semiahmoo just accuired by new owners, Indoor air quality (IAQ) samples taken at a building in South Bellingham to test for mold, and a small water damage in Ferndale caused by radiant heat lines sandwiched between the plasterboard in a ceiling lid that a contractor accidently cut through (I've never heard of radiant lines in a ceiling either but there's a first for everything).

By northwestpr41454886, Sep 16 2016 02:18PM

Playing a litle game called catch-up. After spending a few days in Las Vegas last week at the cleaning and restoration industry's biggest and best trade show called The Experience, I've got a LONG list of phone callsto make, emails to return, estimates to finish for our incredilble customers, and most exciting of all: a pages and pages of Action Items and Inititatives to start incorporating all of the amazing new technology and strategies that will help us serve you better!

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